Privacy Policy

Introduction

1.1.  mobicred respects your right to privacy and will collect, use and retain your information in accordance with this policy.

1.2.  Defined terms and the general terms of use will have the same meaning in this policy.

1.3.  “personal information” has the meaning ascribed to it in the Protection of Personal Information Bill 9B 2009 and “policy” means this privacy policy.

1.4.  We do not intentionally collect information on children. Unless otherwise agreed, or unless you have the consent of your guardian or parent, you may not provide personal information to us if you are under the age of 18.

 

Amendment of this policy

2.1.  We reserve the right to change this policy from time to time in order to address new issues and reflect changes on our website or as required by law.

2.2.  Changes to the policy will be posted here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone.

2.3.  Your continued use of the website following such changes will be deemed to indicate your acceptance of the new policy.

2.4.  It is your responsibility to regularly check the most current policy to determine whether any such changes have been made.

2.5.  If our information practices change in the future, we will use only data collected from the time of the policy change forward for these new purposes, or we will contact you before we use your data for these new purposes and offer you the ability to opt out of these new uses.

 

Collection of Personal Information

3.1.  We automatically receive information from your browser, which may include an IP address.

3.2.  When you contact us or make an enquiry, we collect your name, contact details, and other information necessary to fulfil your request.

3.3.  This information is used by us to support your interaction with our company, and to contact you to respond to your query, complaint or request for information.

3.4.  These details will be used only by our staff and/or agents, and will not be passed on to any third parties or other marketers unless you give us explicit permission to do so.

3.5.  If you have opted in, your email address may be used to notify you of changes or additions to our service offering, and to send you relevant news and information from time to time. You can opt out of these communications at any time by modifying your communication methods on our web site.

Information collected on the website, including, but not limited to, industry, product type, number of staff and location, may be aggregated for business development and research purposes. The information used in this way will not be personally identifiable or linked to individual users in any way.

 

Cookies

4.1.  From time to time we may place cookies on your hard drive; a cookie is a small piece of information stored by your browser, typically used to identify returning visitors, and to collect aggregate information on the number of visitors to a site and the number of pages viewed.

4.2.  You can choose to prevent the site from storing cookies on your hard drive by disabling cookies in your browser options.

4.3.  Cookie information is used only by mobicred and our agents, and is not provided to any other organisation.

 

Other data

5.1.  From time to time we may collect information such as click data and page-view statistics, the name of the Internet service provider and the IP address through which you access our site, the date and time you access the site, the pages that you access while at the site, and the Internet address of the website from which you navigated to our site.

5.2.  This information is not personally identifiable and is used in aggregate for website and system administration, traffic and trend analysis and business decision-making.

 

Sharing personal information

6.1.  mobicred may share personal information with third parties for legitimate business requirements only.

6.2.  These would typically include sharing for the following purposes and may include sharing with third party service providers, agents, contractors, employees, law enforcement agencies or business affiliates:

6.2.1.     Marketing;

6.2.2.     Considering your application (including but not limited to performing checks);

6.2.3.     Enforcement of the law of the agreement between mobicred and the user;

6.2.4.     Protecting our rights;

6.2.5.     Change in ownership;

6.2.6.     Complaints investigation.

 

Access to information

7.1.  Upon request, we will provide you with a description of the information that we maintain about you as required by law. Please contact us by email atcustomerservice@mobicred.co.za.

 

8.    Trans-border transfer

8.1.  By visiting the website and agreeing to the terms and this policy, you agree that we may transfer your personal information cross border for legitimate business purposes of mobicred.

 

Agreement

9.1.  By using this website, you indicate your acceptance of our Privacy Policy. Your continued use of the website following the posting of changes to these terms will be taken to mean that you accept those changes.

9.2.   If you feel that we are not living up to our stated Privacy Policy, or if you have any questions about this Privacy Policy, please contact: customerservice@mobicred.co.za